FacilityPro

Getting started guide

From sign-up to your first work order in an afternoon.

1. Create your organisation

Sign up with your work email, confirm it with the 6-digit code, then name your organisation, choose your industry and add your logo.

2. Add your sites and locations

Under Locations, add each site, then its buildings, floors and rooms. Names can be in English and Vietnamese.

3. Invite your team

Settings → Team & roles: invite by email, or create a join link / QR code per role (manager, technician, occupant, vendor) and share it.

4. Register assets and print QR codes

Add your key equipment under Assets, then print QR labels so anyone can report a fault by scanning.

5. Set up preventive maintenance

Under Maintenance, create schedules by calendar or meter. Work orders are generated automatically before they’re due.

6. Automate

Use Workflows to assign, notify and escalate automatically, and put a TV display board up in the maintenance office.